We’re here to help
Take a look at these common questions or contact the team at any time.
Sales
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How can I place an order?
Email us your selected products and delivery address to receive a formal written quote. We’ll provide an order form or purchase order to proceed.
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I want a playground. What now?
You’ve come to the right place! The first step is to contact our team to discuss your site and requirements. We’ll review your plans, or do an on-site visit. Then it’s over to our design team to develop concepts and provide a full breakdown of costs.
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Can I get a price list?
Contact us for freestanding product prices or to get a free quote.
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How much does a playground cost?
We typically custom design every playground to best suit your site and requirements, so no two quotes are the same and vary greatly depending on the size, number of elements, material choice and more. Give us a call to discuss project requirements and we can give you a quick indication of price before undertaking the formal quotation process.
Design
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How do I get DWG, CAD or 3D files of specific products?
If you can’t find the file you need via our product pages, contact the team and we’ll ensure we get you the files you need.
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Can I customise standard playground structures?
Absolutely. Our playground structures are custom designed for each and every project to satisfy relevant age groups, total play area, budget and design aesthetics. Contact us to speak to a design consultant or to understanding more about the materials, colours, play elements and activities available. The options for customisation and creativity are endless.
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What colours can I choose from?
We have a large range of colours to choose on many materials including powder-coated, plastic and rope ranges, to name a few. Contact us to get the relevant colour chart and learn more about our customisation options.
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What should I consider when choosing a playground?
There are endless things to consider – too many to list! Besides the size, materials and aesthetics, you also need to consider what range of play elements will best entertain different ages and abilities. Our design team are experts in this field. Get in touch and we’ll work with you to design the right playground for your requirements.
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Do you do indoor playgrounds?
We have an extensive range of both indoor and outdoor playgrounds and equipment. Contact us to discuss which range and materials are best suited to your project.
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What should be considered when planning playground markings?
It’s important to think about how the space will be used day-to-day. Things like site layout, user flow, and the age group using the space all help shape effective playground markings that feel right for the space.
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Why are thermoplastic playground markings commonly used?
Thermoplastic playground markings are popular because they’re durable, long-lasting, and hold their colour well in busy spaces. Unlike painted alternatives, they’re designed to withstand heavy daily use in schools, parks, and public spaces with minimal maintenance.
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Are playground markings suitable for primary schools and learning environments?
Yes, playground markings are a great way to support learning through play in primary schools. They can help encourage movement, structure games, and create engaging outdoor learning areas that complement classroom activities.
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Can playground line marking be customised for different layouts or spaces?
Yes, absolutely. Playground line marking can be fully customised with different patterns, shapes, and activity designs to suit the space. It can be shaped around existing features and planned in a way that works naturally with how the area is used.
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What surfaces are suitable for playground markings?
Most hard surfaces work well, including bitumen and concrete. These provide a solid, even base that allows playground markings to adhere properly and perform over time. Your Sales and Design Consultant will discuss the suitability of your space with you.
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What types of playground equipment are available for commercial projects?
We offer a wide range of commercial playground equipment, including modular systems, freestanding pieces, and custom-designed structures. These are suitable for everything from small community parks through to large-scale school and council projects, with options to suit different ages, spaces, and play outcomes.
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Can ForPark help me choose the right playground equipment for my space?
Yes. As experienced playground suppliers, we work closely with you to understand your space, your goals, and how the playground will be used day to day. From there, we help guide the selection process so the equipment not only fits the site but also supports happy, safe play.
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Can ForPark playground equipment be customised for different projects?
Yes. Our playground equipment is tailored to each individual project. We take into account things like age groups, available space, budget, and the overall design direction to create a solution that feels right for the space it’s going into.
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Do ForPark also provide design and installation?
Yes, we offer a complete end-to-end service covering design, manufacturing, installation, and even maintenance.
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How do I choose the right playground designer?
Look for a playground designer with experience across different project types and a strong understanding of safety, compliance, and real-world use. It also helps to work with a team that listens to your brief and can guide you through the process, not just deliver a design.
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Can playgrounds be customised for specific sites?
Yes, absolutely. Every playground is designed to suit its space, so it feels like it naturally fits the environment rather than a one-size-fits-all solution. Our playground structures are tailored to each project, taking into account age groups, total play area, budget, and the overall design.
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How long does the playground design stage take?
It depends on the size and complexity of the project. Smaller concepts can come together relatively quickly, while larger or more detailed designs take more time. We’ll always give you a clear idea of timing early on so you can plan around it.
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Does ForPark offer playground installation as well as design?
Yes, we do. We offer a complete end-to-end service, from design and installation through to ongoing maintenance, so everything is taken care of from start to finish.
Manufacturing
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What is your equipment made from?
We use a wide range of high-grade materials such as galvanised steel, aluminium, stainless steel, plastic and ropes, as well as range of timber nature play equipment. Regardless of the range or materials used, we have a keen focus on the quality and durability of our products. Speak to team for detailed product information.
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What is your lead time?
Lead times vary greatly depending on project size and product type. We have a nation-wide footprint with multiple in-house factories, which means we have the ability to produce high-quality equipment at speed and scale. Speak to the team to find out specific lead times.
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Where is your equipment manufactured?
We’re proud to own and operate Australian manufacturing facilities. We have a number of in-house factories and warehouses in various locations including Perth, Sydney, Brisbane and Melbourne.
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How long does it take to manufacture playground equipment?
Lead times can vary depending on the size and complexity of the project. Because we’re Australian playground manufacturers, we’re able to produce high-quality equipment at speed and scale through our 5 local factories in Perth, Melbourne, and Brisbane.
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Can playground equipment be customised during manufacturing?
Absolutely. As experienced playground manufacturers, we can tailor equipment during the manufacturing process to suit your project requirements, site conditions, and design ideas
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Does ForPark also offer playground design and installation?
Yes, we provide a complete service covering design, manufacturing, and installation, giving you a streamlined approach from concept through to completion.
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What does the warranty and spare parts process involve?
All of our playground equipment is backed by an industry-leading warranty, giving you peace of mind that your investment is built to last. Because we’re playground manufacturers in Australia, we’re also able to provide ongoing support and spare parts when needed. For more information on our warranties, contact our team.
Installation
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Do you install the play equipment?
For most of our products, you can choose whether you want to install it yourself or have our team do it for you. Contact our team today to learn how we can support your installation needs.
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Are installation instructions included?
You’ll find most installation instructions available for download via our websites and are also provided upon product delivery. If you can’t find what you need, reach out to the team and we’ll be happy to provide instructions and support.
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Can other contractors install your play equipment?
Definitely. Detailed instruction manuals are provided with each item and are available online for most products. We recommend you only use experienced contractors, or PlayCo’s nation-wide installation team. If you have any issues with your installation or the instructions, please contact us.
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Can I recycle an old playground?
We offer a playground collection and take back program. Speak to the team to see if your project is eligible.
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What regions do you install playgrounds in?
We can install play equipment anywhere in Australia, including remote communities, in New Zealand and beyond.
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What landscaping solutions do you provide?
We offer landscaping solutions to cater to a wide variety of project requirements. This includes, but is not limited to:
- Site establishment and preparation
- Retaining walls
- Softfall surfacing (sand, bark, synthetic turf and rubber)
- Edging (concrete, timber, rubber, sandstone / limestone blocks)
- Turf reinstatement
- Concrete paths and slabs
- Flora including trees, shrubs and mulch
- Street and park furniture
- BBQs
- Water bubblers
- Shade solutions
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Do I need softfall for my playground?
All playground equipment with a potential fall height of over 600mm requires an approved softfall material to be installed under and around it in accordance with Australian Standards. Speak to the team to better understand safety and compliance requirements.
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What types of softfall do you supply?
Depending on your project, we can either provide softfall or refer you to a trusted softfall provider. We offer all softfall materials that are compliant in Australia, including:
- Sand
- Bark
- Synthetic turf
- Rubber
Sometimes a mix of different softfall surfaces can provide children with increased play value, as our synthetic turf and rubber can be designed to include games at ground level.
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How long does it take to install a commercial playground?
The installation time for a commercial playground varies greatly depending on factors such as the size of the playground and the site preparation required. While most projects will take longer, our modular playgrounds can be installed in as little as one day. We offer installation instructions and advice and, as part of The Play Collective, have a network of installation teams Australia-wide that can assist with your project as and when needed. Speak to the team to find out installation times for specific products.
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Where do you deliver to?
We can deliver products anywhere in Australia and New Zealand, including remote areas. Speak to us about other overseas locations.
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How long does installation typically take?
Installation timeframes vary depending on the size and complexity of the project. Smaller freestanding outdoor fitness equipment setups can be completed quickly, while larger community projects may take longer. We always provide clear timelines upfront and keep you informed throughout each stage.
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Do ForPark also provide design and installation?
Yes, we offer a complete end-to-end service covering design, manufacturing, installation, and even maintenance.
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Where do you provide playground installation?
We provide playground installation across Australia, working on projects in major cities and regional areas. This includes playground installation in remote communities, and for a wide range of council, school, and community projects nationwide.
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How long does playground installation take?
Timeframes vary depending on the size and complexity of the project. Smaller sites can often be completed quickly, while larger playground equipment installation projects may take longer. We always share expected timelines upfront so you know what to expect.
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Can ForPark manage both playground design and installation?
Yes, we offer a complete design and playground installation service. From early concepts through to manufacturing and on-site installation, we can manage the entire process or work alongside your team depending on your project needs.
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Why choose ForPark for playground installation?
We’ve been delivering durable playgrounds since 1979, with a strong focus on quality and long-term performance. All equipment is manufactured in Australia, and we provide full end-to-end support for from design through to playground installation and ongoing maintenance. Our team also includes custom design experts who can tailor solutions to suit your space and brief.
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What support do you offer for contractors installing ForPark playground equipment?
We provide detailed installation manuals with every product. We recommend using experienced contractors or our own nationwide playground installation team to ensure everything is installed safely and in line with Australian Standards.
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Does ForPark offer playground installation as well as design?
Yes, we do. We offer a complete end-to-end service, from design and installation through to ongoing maintenance, so everything is taken care of from start to finish.
Safety and compliance
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How do you ensure the safety of your playground equipment?
Our play equipment is fully certified, meeting the highest possible safety standards. We also offer compliance inspections and certification, so you can feel confident your playground is safe.
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What safety standards do your products meet?
Our play spaces are fully certified, meeting the highest possible safety standards. Look at product information for specific details.
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Do you offer safety inspections or audits?
Yes, we recommend you book in annual safety inspections to ensure your playground is standing up to the rigors of play. Our safety and compliance experts work right across Australia and New Zealand and are available at short notice.
Maintenance and repairs
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Can I get spare parts?
Of course. As we manufacture all of our equipment in Australia, we can provide spare parts throughout the life of your playground. Just contact us to let us know what you need.
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How much maintenance is required?
Our commercial playgrounds are designed to be as low-maintenance as possible. We use extremely durable materials that are easy to clean and maintain. If you do have any damages or repairs, get in touch with the team and we can assist with spare parts and maintenance.
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What are the ongoing costs of maintaining a playground?
Given the quality of our play equipment, repairs are a rarity. However, if there is wear and tear, we’re always available for speedy inspections and repairs. Simply give us a call to explain what needs fixing and we’ll provide a quote.
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Do you offer maintenance services?
Absolutely. Let us know what you need and we’ll get on it right away.
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What does the warranty and spare parts process involve?
All of our playground equipment is backed by an industry-leading warranty, giving you peace of mind that your investment is built to last. Because we’re playground manufacturers in Australia, we’re also able to provide ongoing support and spare parts when needed. For more information on our warranties, contact our team.
General enquiries
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How do I know which PlayCo brand to contact?
Each of our brands specialises in specific industries, as outlined below. If you can’t see your industry or are unsure, simply contact PlayCo via our website and we’ll direct you to the right team. Either way, we share products and capabilities across the group.
- Contact ForPark if you’re a school, council or landscape architect looking for standard structures.
- Contact PlayWorks if you’re a landscape architect looking for freestanding equipment or custom structures.
- Contact RhinoPlay if you’re a pub, club, quick service restaurant, shopping centre or retail venue.
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What items do you have in stock?
As we are a commercial manufacturer, all orders are made to order so we do not hold stock of complete items. We do however offer fast, local manufacturing and hold spare parts for replacement. Contact the team to learn about product lead times.
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Do you supply play equipment to the general public?
No, our brands specialise in supplying high-quality play equipment to commercial customers.
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Who do I contact for media enquiries and opportunities?
Contact PlayCo via our website and we’ll ensure you get a prompt response from the relevant team member.
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I’m interested in career opportunities at PlayCo. How can I submit my CV?
Visit our careers page for current job openings. You can also submit your details and a CV for us to keep on file.
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What types of playground equipment are available for commercial projects?
We offer a wide range of commercial playground equipment, including modular systems, freestanding pieces, and custom-designed structures. These are suitable for everything from small community parks through to large-scale school and council projects, with options to suit different ages, spaces, and play outcomes.
-
Can ForPark playground equipment be customised for different projects?
Yes. Our playground equipment is tailored to each individual project. We take into account things like age groups, available space, budget, and the overall design direction to create a solution that feels right for the space it’s going into.
-
How do I choose the right playground designer?
Look for a playground designer with experience across different project types and a strong understanding of safety, compliance, and real-world use. It also helps to work with a team that listens to your brief and can guide you through the process, not just deliver a design.
-
Can playgrounds be customised for specific sites?
Yes, absolutely. Every playground is designed to suit its space, so it feels like it naturally fits the environment rather than a one-size-fits-all solution. Our playground structures are tailored to each project, taking into account age groups, total play area, budget, and the overall design.
-
How long does the playground design stage take?
It depends on the size and complexity of the project. Smaller concepts can come together relatively quickly, while larger or more detailed designs take more time. We’ll always give you a clear idea of timing early on so you can plan around it.
-
Does ForPark offer playground installation as well as design?
Yes, we do. We offer a complete end-to-end service, from design and installation through to ongoing maintenance, so everything is taken care of from start to finish.
-
How long does it take to manufacture playground equipment?
Lead times can vary depending on the size and complexity of the project. Because we’re Australian playground manufacturers, we’re able to produce high-quality equipment at speed and scale through our 5 local factories in Perth, Melbourne, and Brisbane.
-
Can playground equipment be customised during manufacturing?
Absolutely. As experienced playground manufacturers, we can tailor equipment during the manufacturing process to suit your project requirements, site conditions, and design ideas
-
Does ForPark also offer playground design and installation?
Yes, we provide a complete service covering design, manufacturing, and installation, giving you a streamlined approach from concept through to completion.
-
What does the warranty and spare parts process involve?
All of our playground equipment is backed by an industry-leading warranty, giving you peace of mind that your investment is built to last. Because we’re playground manufacturers in Australia, we’re also able to provide ongoing support and spare parts when needed. For more information on our warranties, contact our team.
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Why choose Australian-made playground equipment?
Australian-made equipment means better control over quality, more reliable lead times, and designs suited to local conditions. It also supports consistent project delivery across different sites around the country.
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How does ForPark approach commercial playground projects across Australia?
We work as a complete design, manufacturing and installation partner, supporting schools, councils and communities from early planning right through to final delivery. We manage the process end-to-end, from concept design and approvals through to manufacturing in Australia, installation on site, and ongoing support, to keep everything coordinated, crystal clear and easy to manage.
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Can ForPark customise playground equipment for different environments?
Yes. We can tailor playground equipment to suit different sites, age groups and project goals. Options include layouts, play elements, materials and finishes, with guidance from our team to help shape what works best for each space and keep choices practical and well-suited to the project.
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How does ForPark support safety and inclusivity in playground design?
We design with safety and inclusivity in mind from the start, working closely with clients to create accessible and compliant spaces. Our play equipment is fully certified, meeting the highest possible safety standards. We also offer compliance inspections and certification, so you can feel confident your playground is safe.
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